{"id":31586,"date":"2026-10-19T07:30:00","date_gmt":"2026-10-19T05:30:00","guid":{"rendered":"https:\/\/cloudengagepro.com\/?page_id=31586"},"modified":"2026-10-20T02:18:34","modified_gmt":"2026-10-20T00:18:34","slug":"disclaimer","status":"publish","type":"page","link":"https:\/\/cloudengagepro.com\/fr\/disclaimer\/","title":{"rendered":"Disclaimer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"31586\" class=\"elementor elementor-31586 elementor-31555\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be9e61a e-flex e-con-boxed e-con e-parent\" data-id=\"be9e61a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec3b359 elementor-widget elementor-widget-html\" data-id=\"ec3b359\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\/* =========================================================\n   CLOUDENGAGEPRO \u2013 COMPACT ENTERPRISE HEADER\n   ========================================================= *\/\n\n.cep-header {\n    width: 100%;\n    background: #ffffff;\n    border-bottom: 1px solid #e7edf3;\n    box-sizing: border-box;\n    font-family: inherit;\n}\n\n.cep-header__inner {\n    width: min(1280px, calc(100% - 48px));\n    margin: 0 auto;\n    padding: 12px 0;\n    display: grid;\n    grid-template-columns: minmax(280px, 350px) 1fr;\n    align-items: center;\n    column-gap: 48px;\n    min-height: 94px;\n    box-sizing: border-box;\n}\n\n\/* ---------- Logo ---------- *\/\n\n.cep-header__brand {\n    display: flex;\n    align-items: center;\n    min-width: 0;\n}\n\n.cep-header__brand-link {\n    display: block;\n    line-height: 0;\n}\n\n.cep-header__logo {\n    display: block;\n    width: 100%;\n    max-width: 340px;\n    height: 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aria-label=\"Passer \u00e0 Allemand\" title=\"Passer \u00e0 Allemand\">\n\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/cloudengagepro.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/de.svg\"\n            alt=\"Allemand\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-fr wpml-ls-current-language wpml-ls-last-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/cloudengagepro.com\/fr\/\" hreflang=\"fr\" lang=\"fr\" class=\"wpml-ls-link\" aria-current=\"page\" aria-label=\"Passer \u00e0 Fran\u00e7ais\" title=\"Passer \u00e0 Fran\u00e7ais\">\n\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            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   >\n                            Accueil\n                        <\/a>\n                    <\/li>\n\n                    <li>\n                        <a\n                            class=\"cep-header__nav-link\"\n                            href=\"https:\/\/cloudengagepro.com\/fr\/#services\"\n                        >\n                            Services\n                        <\/a>\n                    <\/li>\n\n                    <li>\n                        <a\n                            class=\"cep-header__nav-link\"\n                            href=\"https:\/\/cloudengagepro.com\/fr\/#pourquoi\"\n                        >\n                            Pourquoi nous\n                        <\/a>\n                    <\/li>\n\n                    <li>\n                        <a\n                            class=\"cep-header__nav-link\"\n                            href=\"https:\/\/cloudengagepro.com\/fr\/#derniers-blogs\"\n                        >\n                            Blogs\n                        <\/a>\n                    <\/li>\n\n                    <li>\n                        <a\n                            class=\"cep-header__nav-link\"\n                            href=\"https:\/\/cloudengagepro.com\/fr\/faq\/\"\n                        >\n                            FAQ\n                        <\/a>\n                    <\/li>\n\n                    <li>\n                        <a\n                            class=\"cep-header__nav-link\"\n                            href=\"https:\/\/cloudengagepro.com\/fr\/#a-propos\"\n                        >\n                            \u00c0 propos\n                        <\/a>\n                    <\/li>\n\n                    <li>\n                        <a\n                            class=\"cep-header__nav-link\"\n                            href=\"https:\/\/cloudengagepro.com\/fr\/#contact\"\n                        >\n                            Contact\n                        <\/a>\n                    <\/li>\n\n                    <li>\n                        <a\n                            class=\"cep-header__nav-link\"\n                            href=\"https:\/\/cloudengagepro.com\/fr\/plan-du-site\/\"\n                        >\n                            Plan du site\n                        <\/a>\n                    <\/li>\n\n                <\/ul>\n            <\/nav>\n\n        <\/div>\n\n    <\/div>\n\n<\/div>\n\n\n<script>\n(function () {\n    const header = document.getElementById('cep-header');\n    if (!header) return;\n\n    const button = header.querySelector('.cep-header__toggle');\n    const panel = header.querySelector('.cep-header__right');\n\n    if (!button || !panel) return;\n\n    button.addEventListener('click', function () {\n        const isOpen = header.classList.toggle('is-open');\n\n        button.setAttribute(\n            'aria-expanded',\n            isOpen ? 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'Menu sluiten' : 'Menu openen'\n        );\n    });\n})();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88c5538 e-flex e-con-boxed e-con e-parent\" data-id=\"88c5538\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba86a94 elementor-widget elementor-widget-text-editor\" data-id=\"ba86a94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Clause de non-responsabilit\u00e9<\/h1><p><strong>CloudEngagePro.com \u2013 Nom commercial de OnlineMarketingMan.net<\/strong><\/p><p><strong>Version 1.0 | 19 octobre 2026<\/strong><\/p><p>CloudEngagePro.com publie des contenus sp\u00e9cialis\u00e9s sur Salesforce Marketing Cloud, Account Engagement, les int\u00e9grations CRM, l&rsquo;automatisation du marketing, les donn\u00e9es, l&rsquo;intelligence artificielle (IA), la gouvernance et la protection des donn\u00e9es. CloudEngagePro fournit \u00e9galement des prestations professionnelles \u00e0 des entreprises clientes. La pr\u00e9sente clause distingue express\u00e9ment l&rsquo;utilisation autonome de publications librement accessibles des prestations r\u00e9alis\u00e9es dans le cadre d&rsquo;un contrat distinct.<\/p><h2>1. Blogs et autres publications professionnelles accessibles au public<\/h2><p>Les blogs, articles, analyses, exemples, explications techniques et autres publications librement accessibles sur CloudEngagePro.com sont propos\u00e9s \u00e0 des fins d&rsquo;information g\u00e9n\u00e9rale et de partage de connaissances professionnelles. Ils ne sont pas adapt\u00e9s aux syst\u00e8mes, processus, profils de risque, licences, contrats ou obligations l\u00e9gales d&rsquo;une organisation d\u00e9termin\u00e9e.<\/p><p>Nous apportons du soin \u00e0 la pr\u00e9paration et \u00e0 la justification de nos publications. N\u00e9anmoins, les analyses techniques, informations sur les produits et descriptions peuvent \u00eatre incompl\u00e8tes, comporter des erreurs ou devenir obsol\u00e8tes en raison d&rsquo;\u00e9volutions ult\u00e9rieures. CloudEngagePro ne garantit donc pas que les contenus publics soient \u00e0 tout moment exacts, exhaustifs, \u00e0 jour ou adapt\u00e9s \u00e0 un objectif particulier.<\/p><p>Une publication ne constitue pas, \u00e0 elle seule, un conseil individualis\u00e9, un cahier des charges, une recommandation technique contractuellement contraignante, une offre, une confirmation de commande ou une garantie de r\u00e9sultat. La consultation ou l&rsquo;utilisation de ces informations n&rsquo;\u00e9tablit pas, \u00e0 elle seule, une relation contractuelle de prestation avec CloudEngagePro.<\/p><h2>2. V\u00e9rifications ind\u00e9pendantes et due diligence avant toute mise en \u0153uvre<\/h2><p>Toute organisation souhaitant utiliser les informations de CloudEngagePro.com pour prendre des d\u00e9cisions strat\u00e9giques, techniques, financi\u00e8res, juridiques ou op\u00e9rationnelles doit proc\u00e9der, sous sa propre responsabilit\u00e9, \u00e0 des v\u00e9rifications pr\u00e9alables appropri\u00e9es et suffisamment approfondies (\u00ab due diligence \u00bb).<\/p><p>Selon le contexte, ces v\u00e9rifications comprennent notamment le contr\u00f4le de la date de publication initiale et de la documentation actuelle des fournisseurs ; l&rsquo;\u00e9valuation des versions des produits, des licences disponibles, de l&rsquo;architecture des syst\u00e8mes, des int\u00e9grations et des d\u00e9pendances ; ainsi que la v\u00e9rification de la s\u00e9curit\u00e9, de la protection des donn\u00e9es, des obligations l\u00e9gales applicables, des cons\u00e9quences organisationnelles et des risques financiers.<\/p><p>Avant d&rsquo;engager un projet, un investissement, une configuration Salesforce, une int\u00e9gration de donn\u00e9es, une automatisation ou toute autre modification d&rsquo;un syst\u00e8me, chaque organisation doit v\u00e9rifier elle-m\u00eame la faisabilit\u00e9 technique et l&rsquo;ad\u00e9quation de la solution \u00e0 son environnement. Le cas \u00e9ch\u00e9ant, cela implique des analyses d&rsquo;impact, des \u00e9valuations par des sp\u00e9cialistes comp\u00e9tents, des essais dans un environnement de pr\u00e9production adapt\u00e9, des proc\u00e9dures de sauvegarde et de restauration et une mise en production contr\u00f4l\u00e9e.<\/p><p>Le fait qu&rsquo;une m\u00e9thode, une architecture ou un exemple soit d\u00e9crit dans une publication ne signifie pas que sa mise en \u0153uvre, sans adaptation ni v\u00e9rification, sera s\u00fbre, conforme au droit, techniquement r\u00e9alisable ou efficace dans une autre organisation.<\/p><h2>3. Utilisation autonome, risques et limitation de responsabilit\u00e9<\/h2><p>Une organisation qui agit de mani\u00e8re autonome \u00e0 partir d&rsquo;informations publiques, sans mission sp\u00e9cifique confi\u00e9e \u00e0 CloudEngagePro, assume la responsabilit\u00e9 de ses propres v\u00e9rifications, d\u00e9cisions, op\u00e9rations de mise en \u0153uvre et de leurs cons\u00e9quences.<\/p><p>Par ses publications g\u00e9n\u00e9rales, CloudEngagePro ne fournit aucune garantie quant au fonctionnement technique, \u00e0 la compatibilit\u00e9, \u00e0 la qualit\u00e9 des donn\u00e9es, \u00e0 la continuit\u00e9 des services, \u00e0 la s\u00e9curit\u00e9 de l&rsquo;information, \u00e0 la conformit\u00e9 r\u00e9glementaire, aux performances commerciales ou aux r\u00e9sultats financiers.<\/p><p>Dans toute la mesure permise par le droit applicable, OnlineMarketingMan.net, exer\u00e7ant sous le nom commercial CloudEngagePro, d\u00e9cline toute responsabilit\u00e9 pour les dommages r\u00e9sultant de la reprise, de l&rsquo;interpr\u00e9tation ou de l&rsquo;application autonome d&rsquo;informations g\u00e9n\u00e9rales issues de ce site, en l&rsquo;absence de prestations professionnelles convenues s\u00e9par\u00e9ment. Cela comprend, dans les limites autoris\u00e9es par la loi, les \u00e9checs de d\u00e9ploiement, les co\u00fbts suppl\u00e9mentaires de projet, les retards, les interruptions de syst\u00e8mes, les pertes de donn\u00e9es, les pertes de chiffre d&rsquo;affaires ainsi que les autres pr\u00e9judices financiers ou op\u00e9rationnels.<\/p><p>La pr\u00e9sente clause n&rsquo;a ni pour objet ni pour effet d&rsquo;\u00e9carter une responsabilit\u00e9 qui ne peut l\u00e9galement \u00eatre exclue, ni de priver d&rsquo;effet des droits imp\u00e9ratifs. Elle ne limite ni ne modifie non plus les droits et obligations d\u00e9coulant d&rsquo;un contrat effectivement conclu entre les parties.<\/p><h2>4. Prestations professionnelles et contrats clients<\/h2><p>CloudEngagePro fournit \u00e9galement des prestations sp\u00e9cialis\u00e9es de conseil, d&rsquo;impl\u00e9mentation, d&rsquo;int\u00e9gration, d&rsquo;optimisation et d&rsquo;accompagnement \u00e0 des entreprises clientes, y compris des groupes multinationaux. Ces prestations doivent \u00eatre distingu\u00e9es de la simple lecture ou de l&rsquo;application autonome des informations publi\u00e9es sur le site.<\/p><p>Lorsqu&rsquo;un client confie une mission \u00e0 CloudEngagePro, le p\u00e9rim\u00e8tre des travaux, les livrables, les responsabilit\u00e9s, les exigences de qualit\u00e9 et de s\u00e9curit\u00e9, les garanties \u00e9ventuellement convenues ainsi que la responsabilit\u00e9 des parties sont r\u00e9gis par le contrat conclu avec ce client et par les conditions effectivement accept\u00e9es par les parties. Dans le cadre de missions pour des groupes multinationaux, le contrat sign\u00e9 avec le client s&rsquo;applique, y compris les conditions du donneur d&rsquo;ordre qui y sont convenues.<\/p><p>La pr\u00e9sente clause publi\u00e9e sur le site ne fait pas partie d&rsquo;un contrat client, sauf accord expr\u00e8s des parties, et ne modifie aucune stipulation contractuelle. En cas de divergence entre ces informations g\u00e9n\u00e9rales et un contrat sign\u00e9 applicable, les stipulations de ce contrat pr\u00e9valent pour les prestations convenues.<\/p><h2>5. Salesforce, technologies tierces, IA et conformit\u00e9<\/h2><p>Salesforce et les autres fournisseurs de technologies peuvent modifier leurs produits, fonctionnalit\u00e9s, interfaces, licences, documentations, param\u00e8tres de s\u00e9curit\u00e9 et services. Les descriptions et exemples techniques figurant dans nos publications peuvent d\u00e8s lors diff\u00e9rer de la situation existant au moment o\u00f9 un lecteur les applique. Les utilisateurs doivent v\u00e9rifier aupr\u00e8s des fournisseurs concern\u00e9s les informations et conditions en vigueur.<\/p><p>Les informations relatives \u00e0 l&rsquo;IA, \u00e0 la confidentialit\u00e9, au R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD), \u00e0 la cybers\u00e9curit\u00e9, \u00e0 la gestion du consentement et \u00e0 la gouvernance sont de port\u00e9e g\u00e9n\u00e9rale. Elles ne remplacent pas une analyse juridique, de s\u00e9curit\u00e9 ou de conformit\u00e9 adapt\u00e9e \u00e0 la situation de chaque organisation. Les r\u00e9sultats des syst\u00e8mes d&rsquo;IA et des analyses automatis\u00e9es doivent \u00eatre v\u00e9rifi\u00e9s avant d&rsquo;\u00eatre utilis\u00e9s pour des d\u00e9cisions importantes ou dans des environnements de production.<\/p><p>Les liens vers des sites tiers et les r\u00e9f\u00e9rences \u00e0 des marques, fournisseurs ou produits servent \u00e0 illustrer les propos ou \u00e0 identifier les sources. CloudEngagePro ne contr\u00f4le ni les contenus ni la s\u00e9curit\u00e9, la disponibilit\u00e9 ou les \u00e9volutions de ces services externes. La mention d&rsquo;un produit ne signifie pas, \u00e0 elle seule, qu&rsquo;il existe une approbation officielle, un mandat de repr\u00e9sentation ou un partenariat. Les droits sur les marques de tiers, y compris Salesforce, demeurent la propri\u00e9t\u00e9 de leurs titulaires respectifs.<\/p><h2>6. Propri\u00e9t\u00e9 intellectuelle, mises \u00e0 jour et contact<\/h2><p>Les droits de propri\u00e9t\u00e9 intellectuelle portant sur les textes, analyses, images et autres contenus originaux publi\u00e9s par CloudEngagePro appartiennent \u00e0 leurs titulaires respectifs. Sous r\u00e9serve des exceptions pr\u00e9vues par la loi ou d&rsquo;une autorisation accord\u00e9e, ces contenus ne peuvent \u00eatre reproduits ni distribu\u00e9s \u00e0 des fins commerciales sans autorisation. Les travaux r\u00e9alis\u00e9s dans le cadre d&rsquo;une mission sont soumis aux stipulations contractuelles distinctes relatives \u00e0 la propri\u00e9t\u00e9 et aux droits d&rsquo;utilisation.<\/p><p>CloudEngagePro peut modifier ses publications et la pr\u00e9sente clause lorsque les informations, technologies, prestations ou r\u00e8gles applicables \u00e9voluent. La version la plus r\u00e9cente de cette clause est publi\u00e9e sur le site. Les publications ant\u00e9rieures ne sont pas n\u00e9cessairement mises \u00e0 jour imm\u00e9diatement apr\u00e8s chaque modification d&rsquo;un produit ou de la r\u00e9glementation.<\/p><p><strong>CloudEngagePro.com<\/strong><br \/>Nom commercial de OnlineMarketingMan.net (entreprise individuelle de droit n\u00e9erlandais)<br \/>Immatriculation \u00e0 la Chambre de commerce des Pays-Bas (KvK) : 83950834<br \/>Num\u00e9ro d&rsquo;identification TVA : NL003895276B38<br \/>Zwanebloem 3<br \/>5803 LW Venray, Pays-Bas<br \/>Site web : <a href=\"https:\/\/cloudengagepro.com\/\">https:\/\/cloudengagepro.com\/<\/a><\/p><p>Pour toute question relative \u00e0 la pr\u00e9sente clause ou au contenu de nos publications, veuillez utiliser les moyens de contact indiqu\u00e9s sur CloudEngagePro.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-944a137 elementor-widget elementor-widget-spacer\" data-id=\"944a137\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-308aba4 e-flex e-con-boxed e-con e-parent\" data-id=\"308aba4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0ee9bc elementor-widget elementor-widget-html\" data-id=\"a0ee9bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<footer style=\"background-color:#f1f1f1; padding:30px 20px; text-align:center; font-size:14px; color:#666;\">\n  <div style=\"margin-bottom:10px;\">\n    <a href=\"https:\/\/cloudengagepro.com\/fr\/declaration-de-confidentialite\/\"\n       style=\"margin:0 10px; color:#666; text-decoration:none;\">\n       D\u00e9claration de confidentialit\u00e9\n    <\/a> |\n    <a href=\"https:\/\/cloudengagepro.com\/fr\/declaration-de-cookie\/\"\n       style=\"margin:0 10px; color:#666; text-decoration:none;\">\n       D\u00e9claration relative aux cookies\n    <\/a> |\n    <a href=\"https:\/\/cloudengagepro.com\/fr\/conditions-generales-dutilisation\/\"\n       style=\"margin:0 10px; color:#666; text-decoration:none;\">\n       Conditions g\u00e9n\u00e9rales d'utilisation\n    <\/a> |\n    <a href=\"https:\/\/cloudengagepro.com\/fr\/disclaimer\/\"\n       style=\"margin:0 10px; color:#666; text-decoration:none;\">\n       Avertissement\n    <\/a> |\n    <a href=\"https:\/\/cloudengagepro.com\/fr\/certifications-et-expertise-salesforce\/\"\n       style=\"margin:0 10px; color:#666; text-decoration:none;\">\n      Certifications\n    <\/a> |\n    <a href=\"https:\/\/cloudengagepro.com\/fr\/#contact\"\n       style=\"margin:0 10px; color:#666; text-decoration:none;\">\n       Contact\n    <\/a>\n  <\/div>\n\n  <div style=\"margin-top:10px; color:#999;\">\n    \u00a9 2026 CloudEngagePro. 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